What are the BPM trends (Business Process Management) for 2014? Software-Initiative Deutschland e.V. (SID, www.softwareinitiative.de) has looked into this question. According to information from Herbert Kindermann, responsible for BPM at the software association and CEO of Metasonic AG (www.metasonic.de), six trends have emerged for 2014. So on the one hand, it is now more important than ever to integrate and motivate employees into and across all workflows and business solutions. Networked communication will also become increasingly important, response times will become ever shorter and context-aware offers will become increasingly significant. According to Kindermann, easy-to-use business solutions are also essential for agility and dynamic within a company. If employees are able to create and modify their applications themselves using agile tools, this will take considerable pressure off IT, saving the department both time and money.
An in-depth summary of the six current BPM trends drawn up by the software association in collaboration with Metasonic AG can be downloaded from http://www.metasonic.de/en/bpm-trends-2014.
"The digital world is driving change at breakneck speed and it is unstoppable," says Kindermann, who as part of his role at SID, is Chairman of the SID Forum "Quo vadis BPM?". "Companies therefore have to recognize risks much faster and be prepared for the fact that response times for managing these risks and opportunities successfully are becoming shorter and shorter." Essential for this on the one hand is that employees' knowledge and expertise can flow quickly and directly into IT support. On the other hand, the crucial KPIs need to be available at the right time. Also of importance is that employees are increasingly working in spatially disparate locations, networking via social media channels and communicating with machines. Only by understanding a business solution, knowing the facts and having all the necessary information available quickly can someone make the right decisions. This is particularly true for business departments, which may need to create their own applications using business tools in order to obtain these facts.
Herbert Kindermann accordingly believes that motivating employees is essential for a company's success. Given the current huge trend towards cloud solutions, it is in fact crucial: "What use is immediate availability from the cloud if an IT specialist is needed to adapt and optimize it?" Easy-to-use business solutions, however, not only encourage the involvement of business users, but they also relieve IT departments' workloads. This is because when employees create their applications themselves, the IT department has spare capacity to contribute added value and come up with promising innovations. According to the media, fifteen per cent of customers will follow up context-aware offers that are based on their individual characteristics and buying profiles by 2017. Simple and agile BPM solutions are required to quickly integrate customer experiences into product development, for example, and to encourage the development of ideas.
Top 6 of the BPM trends 2014
- Response times are becoming shorter and shorter
- Networked communication is becoming more and more important
- Easy-to-use business solutions are of crucial importance for agility and dynamism
- Context-aware offers will increase
- Integrate and motivate staff into and about IT processes
- IT will be relieved by simple and agile business solutions
© 2014 Software-Initiative Deutschland e.V.
Software-Initiative Deutschland e.V. (SID) was founded to bring attention to the growing significance of software in more and more professional and private areas of life. Consumers, businesses and public authorities are estimated to invest approximately EUR 2 billion in computer software. It sees itself as a discussion forum for experts and, at the same time, it's goal is to provide useful information for consumers. In addition, the software initiative has also developed research groups, forums and platforms for addressing the German market, for example, for software development, business process optimization and cloud computing. SID is seen as an integrated association that gladly works together with other associations, organizations and companies. Further information can be found on www.softwareinitiative.de.